Processing & Shipping
Kindly remember to select the best shipping method for your order, allowing our processing time when placing your custom order. Our products are custom-made, 100% made to order, and handmade for every child.
U.S. Shipping Services
Tailor Creations offers U.S. shipping services and international shipping options.
Please select the appropriate shipping method during checkout and allow sufficient processing time for your handmade order.
Please select the correct shipping method at checkout and allow the applicable processing time before your order ships.
Current Processing Times
Most orders ship as scheduled within 7–10 business days, depending on volume and customization. Please allow approximately 2–3 weeks for processing without a rush fee due to the customization of outfits and sets. Orders ship as scheduled based on the time received.
Rush Order Details
A $20 rush processing fee is required for any custom outfit or order requested to ship ahead of its scheduled processing date. Rush orders receive priority processing and are moved ahead of previously placed orders to accommodate your requested shipping timeframe.
U.S. Carriers & Estimated Delivery
Shipping estimates apply after your order has shipped:
- Ground Shipping: 5–10 business days
- Priority Shipping: 2–4 business days
- Express Mail Guaranteed Service by USPS or UPS: 1–2 business days
Carrier delays involving USPS, UPS, DHL, or other carriers are outside our control.
International Shipping
We ship worldwide to over 180 countries!
Shipping rates vary based on package weight and destination. Delivery times also vary depending on the destination.
International Shipping Services
- Priority Mail Express International: 4–6 business days
- Priority Mail International: 7–11 business days
- First-Class Package International Service: Varies by destination
Delivery estimates do not include our handmade order processing time.
Delivery Confirmation
Once your package is confirmed as delivered, we consider that order complete and we may be unable to provide a refund or reshipment if the package is missing. Please double check your address during checkout. Certain carriers (e.g. FedEx) provide a photo confirmation of delivery and if they have made an error, please contact us for assistance.
Missing Package Policy
If your order has shipped and you still haven’t received your package, please allow the carrier the posted time for delivery or contact us and we’ll try our best to help. For missing or lost packages that are confirmed as delivered to the correct address, we recommend contacting your financial institution for assistance.
★ Order Discrepancies
In the rare event that an error occurs in the wording or if the size selected is incorrect, we will work with you to resolve the issue promptly. We will reprint your order at a 15% discount.
If an error or misprint is caused by our team, we will gladly reprint the item and ship a replacement at no additional cost to you. You may return the original item in new, unused condition and in its original packaging for a prompt exchange of the same item.
★ Order Cancellations
Due to the personalized nature of our products, we are unable to accept order cancellations. However, if you believe you have made an error in your order, please contact us immediately via email, including your order number. We will be happy to assist you with any necessary adjustments