Our Story

Tailor Creations was founded in 2002, and inspired by our 3 young children. Starting small with only two employees and one product, Tailor Creations has grown to become one of the top birthday personalization companies on-line today. With having children of our own we understand the importance of your child’s special day. We take pride in knowing we were a part of helping you to create that big smile with memories to last for many years to come.

Our designer/owner has a BA in graphic design, every decal design we use are created in high resolution. We offer all high-quality printed products and we never settle for less than THE BEST in customer service and product offering. We now offer a variety of products, from Pettiskirts and tutu sets, to aprons to Mouse pads and more! Our products are perfect for children and adults of all ages and sizes!

Although we are a small company, our owners are personally involved in the daily operation of the business, and in the production of each order. Tailor Creations are always looking for new and popular characters and themes to keep the product mix fresh, so that loyal customers can come back and always find something new! We are always available for questions and comments. If you do not see your party theme or character please contact customer service, we just might have it!




Contact Information

By email:
sales@tailorcreations.com

Customer Service
Live Chat
M-F 10:00am - 3:00pm pst
Sat - Sun Closed



sales@tailorcreations.com

At Tailor Creations we are committed to providing only the finest shopping experience to our customers. Our goal is to take every measure possible to ensure your delight with the products you receive from us.



Errors in your Order

In the unfortunate instance an error in your wording is printed, or the size you choose is not the correct size we will work with you to correct the mistake quickly and reprint your order at a 15% discount.

If any order were to contain an error or misprint caused by our staff, we will happily reprint it and ship a replacement at no cost to you. You may return it in new condition and in its original packaging for a prompt exchange for the same item.



Return Policy

Understandably, personalized products cannot be returned, unless it is due to a personalization error made by Tailorcreations.com. As to the products hold no value to the company, we can not resale the products because they were personalized for you. If an error was made please contact customer service within 7 days from the date you received your order. You must return it in new condition and in its original packaging for a prompt exchange for the same item.

We encourage you to check your online preview thoroughly before submitting your order. Once the order is placed, you will receive an order confirmation where you will be able to review the spelling of your text. Contact us immediately if you see you need to make a correction.

Return Shipments

All return shipping charges must be prepaid. We cannot accept COD deliveries. We recommend that you ship the product back to Tailorcreations.com using a traceable shipping method. Always keep the shipment tracking number for your records so you can monitor the delivery status of your return shipment. We cannot be held responsible for lost return packages. Please include your original packing slip, stating the reason for your return.



Shipping Policy



Please be sure to select the correct shipping method and allow processing time while placing your order. Most orders ship within 2-4 business days. Due to the custom nature of tutu sets, please allow approximately 1 week for shipping. Once your order has shipped, please allow a minimum of 7-10 business days for delivery with ground shipping. Priority mail should be delivered with in 2-4 business days. Express mail is delivered with in 1-2 business days.